Notification Provider

The Notification Provider is the third-party delivery layer that turns an alert into something a human actually receives — a push notification, an SMS, or a webhook to another system. We hand off the message; they handle the last mile.

Channels

Failure handling

• Provider errors are retried with backoff; hard failures fall back to an alternate channel where configured.
• Delivery is at-least-once — consumers dedupe on alert id.
• A provider outage degrades notifications only; alert evaluation continues upstream and backfills once delivery recovers.

Where it sits in the flow

The provider is the final hop of the alert pipeline: