SpecsModelExploreRequirements
SpecsModelExploreRequirements
Secure Messaging
Responsibilities
Secure Messaging
Overview
Guide
Twin streams
Links and Communications

Secure Messaging

Secure Messaging provides encrypted async chat between patients and care teams — not SMS — with retention policies aligned to HIPAA.

Not SMS

Messages stay inside the portal with encryption and audit — never routed through consumer text channels.

Responsibilities

  • Thread per care team or episode.
  • Auth from Auth Flow; message metadata audited.
  • Attachments scanned and size-limited.